COVID-19 Update

You can find all the latest changes here -

  • Booking system - Following new government guidelines we have implemented a booking system alongside a capacity cap of 55 people to ensure our climbers are able to socially distance easily. Everyone wanting to climb, including our members and punch card holders, MUST book their place via the website before arriving to the centre. You will be able to book a 2 hour slot once per day and pay online before you come to minimise contact with our staff. In-order to comply with these new regulations we can now only allow anyone looking to climb, or anyone directly supervising a child, into the centre.

          CLICK HERE TO BOOK NOW

  • Café - Our cafe is now open and we are selling hot drinks, as well as cold drinks and snacks at the desk. 

  • Rule of 6 - Within current guidelines and rules, you can now meet up with groups of 6 or 2 households. Social distancing is still in place.

  • Groups - We are now able to run Adult coaching and Introduction to Bouldering classes.

  • Masks - We now require customers to wear masks everywhere within the centre, except when climbing or having a drink or some food in the Café. Please ensure you are wearing a mask when arriving, leaving and when getting ready by the lockers and cubby holes.

  • Hygiene stations - We will be advising all of our climbers to sanitise their hands on arrival and exit from The Ballroom. We have also installed hand sanitising stations throughout the centre for customers to use. Our staff will be regularly cleaning all high contact areas such as door handles, reception desks, WCs and the café to ensure increased levels of hygiene are maintained throughout the centre.

  • Social distancing - All climbers must adhere to the government's social distancing guidelines wherever possible when climbing at The Ballroom. We have put up posters around the centre to make sure that our community understands what that means in the context of our wall. 

  • Cashless transactions - To help reduce the risk of contamination we will only be accepting contactless payments for any items purchased on site. 

  • Changing rooms and showers - We are currently unable to offer showering and changing facilities, this means that you must now arrive for your pre-booked session changed and ready to climb, and head home to shower after your session. The toilets located in the changing rooms will still be available.

  • Memberships - All memberships were frozen automatically the day we shut our doors. We will be un-freezing all of them the day we open on the 12th of April so anyone with a membership is free to use it, but just remember that you still have to book your slot before arriving.

  • Bikes - We are no longer able to have bikes locked up in the centre - we have installed new racks on the front of the building underneath our sign, alternatively there are additional racks opposite KFC which is a one minute walk from the centre.

  • Chalk and rental shoes - There has been a lot of discussion around what chalk is acceptable in the current climate, we have decided to allow all forms of chalk but would recommend liquid chalk if you are able to use it comfortably. At this time we will be unable to rent out chalk bags, however we will be able to rent out hire shoes. These will have to be worn with socks by all participants and will be sanitised both inside and out after every use.

  • NIBAS sessions- We have restarted NIBAS sessions on a Saturday and Sunday between 10-11am from the 17th and 18th of April. This will be a time when the centre is only open to children and respective parents. Additionally, we will now be running extra NIBAS sessions for Home Educated children on Mondays and for 14+ children on Sundays which can all be booked through the website.

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